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| INDUSTRIAL & ENTERPRISE |
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Market Problem
Maintenance and installation crews in a wide range of
industries, from telecommunications to oil refineries
to chemical plants, are dispatched to carry out a variety
of tasks in the field. In many instances, however, the
technician is unable to locate the exact problem or realizes
on site that they do not possess the knowledge required
to properly address it. |
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| Traditionally, the installer takes notes as to what they see,
takes a digital photo if possible, and addresses the problem
with their superior at a later date. After discussion, they
schedule a return visit to the site to complete the job. In
other cases, the technician is sometimes placed in a potentially
unsafe environment and must determine on the spot the best course
of action to deal with it. |
| Livecast Solution |
| Armed with Livecast, the technician is able to show their
supervisor exactly what they are facing on the site in a real-time
manner. The supervisor can then guide the technician through
a real-time fix. Livecast also enables the field worker
to webcast any situation they feel is potentially unsafe
or could put them in a compromised situation. This webcast can
be remotely viewed in real-time by safety coordinators or management
to make a determination as to the level of concern and can make
immediate recommendations on how to handle the situation. If
discrepancies ever arise as to how a situation was handled,
the archived webcast is always available for reference. |
| When accidents do occur and seconds are critical, the prompt
and accurate reporting of the incident is required. Livecast
solution gives field workers the ability to provide footage
from the scene of the incident – giving emergency crews an advantage
in determining their immediate course of action. |
| Livecast Benefits |
- Eliminate the costly and inconvenient need for a revisits.
- Reduce workplace accidents and mitigate damage and injuries
when they do occur.
- Provide an easy way to archive all webcasts from any number
of end users in one place for convenient real-time or on-
demand review.
- Complete functionality customization is available to ensure
that the solution is tailored exactly to the needs of each
client.
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| Download
Whitepaper (.pdf) |
| Discuss this solution with a Livecast
representative, today |
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