FAQ
Livecast System Upgrading
Getting Started
  1. What is livecasting?
  2. What do I need to livecast from my mobile?
  3. What mobile devices are supported?
  4. What network connection do I need?
  5. How do I get started?
Accounts and Upgrading
  1. What account plans are available?
  2. Can I upgrade from the Beta account?
  3. When does the Beta account expire?
  4. How do I know how much time is left in my account?
Livecasting
  1. How good is the video quality?
  2. Who can watch my livecast?
  3. Where do I view my livecast?
  4. Where can I livecast from?
  5. What settings should I use?
  6. How long can I livecast for?
  7. How many people can watch my livecast?
  8. Can I save my video?
  9. How much video can I save?
  10. Can I get more storage?
  11. How long is my livecast saved for?
  12. How do I save the livecast to my computer for further use?
  13. How do I delete livecasts?
  14. Can I change the title of the livecast?
  15. How do I choose which livecast is private or public?
  16. Can I upload existing videos?
Contacts and Notification
  1. How do I add contacts?
  2. How do I notify people about my livecast?
  3. Can I notify people during my livecast?
  4. How do I find out the SMS number of a contact?
  5. Can I use a standard SMS phone number (i.e. +1 234 567 8900)?
  6. Can I import my contacts from Outlook and Messenger?
Tags and Metadata
  1. What are Tags?
  2. Can I add tags at a later date?
Blogging
  1. What is a Blog?
  2. How do I set up a Blog?
  3. My Blog service provider isn’t listed, can I add it?
  4. When I publish my livecast to my Blog, what happens?
GPS/Waypoints
  1. What is GPS?
  2. How does GPS work with Livecast?
  3. What do the GPS icons in Livecast signify?
  4. How is GPS data displayed?
  5. How can GPS data be used?
  6. Can I add GPS co-ordinates at a later date?
  7. What are Waypoints?
  8. What is a Geotagged broadcast?
  9. Do I have to install other software to enable Geotagging?
Troubleshooting
  1. I’ve installed the software, but it doesn’t seem to work.
  2. Can you please explain what the Red Words and Stats: c0 0.00 0.0kbps 0 0 0 mean.
  3. My phone is livecasting fine for a short time then stops.
  4. One of my livecasts says it's corrupted when I go to play it.
  5. My phone appears to have a good connection when livecasting, but viewers have mentioned the stream starts and stops during my livecast.
  6. I can livecast, but there is no audio present.
  7. I have a Samsung Blackjack and whenever I try to livecast, it gives me an "invalid user name or password" error.
  8. I have a Nokia E65 and when I try installing the software, the phone says that the certificates are not compatible.
  9. I can't copy the embed code for my blog. I'm using Firefox browser.